Privacy Policy

How Omni Video protects your privacy and personal data

2026/05/21

Introduction

This Privacy Policy explains how Omni Video collects, uses, stores, and protects information when you use our website and AI video generation services at aiomnivideo.art.

By using Omni Video, you agree to the collection and use of information as described in this policy.

Information We Collect

Account Information

When you create an account or sign in, we may collect:

  • Name or display name
  • Email address
  • Authentication provider information
  • Account settings and preferences
  • Login and session information

We use this information to create and manage your account, authenticate access, provide support, and communicate service updates.

Generation Data

When you use our AI video generation tools, we may collect:

  • Text prompts and creative instructions
  • Uploaded images, videos, or visual reference materials
  • Generation settings such as duration, aspect ratio, resolution, and mode
  • Task IDs, status updates, callback data, errors, and generation metadata
  • Generated video URLs, thumbnails, previews, and history records
  • Credit usage and related billing status

We use this information to provide generation services, show your creations, troubleshoot issues, prevent abuse, improve reliability, and support your account.

Uploaded Files and Generated Content

Files you upload are processed to provide the requested AI video generation service. Generated results may be stored so you can view, manage, and download them from your account.

We do not claim ownership of your uploaded files or generated videos. We do not use your uploaded content to train AI models without your explicit consent.

Payment Information

If you purchase a subscription or credits, payment information is processed by third-party payment providers such as Stripe. We may receive and store limited billing information, including:

  • Plan or product purchased
  • Payment status
  • Transaction IDs
  • Billing email
  • Subscription status and renewal information

We do not store complete credit card numbers on our servers.

Usage, Device, and Log Data

We may collect technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and features used
  • Referring URLs
  • Error logs and performance data
  • Approximate location based on IP address

We use this data for security, analytics, fraud prevention, debugging, performance improvement, and service reliability.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, preferences, analytics, security, and service functionality. For details, see our Cookie Policy.

How We Use Information

We use collected information to:

  • Provide, operate, and improve Omni Video
  • Authenticate users and secure accounts
  • Process uploads and generation requests
  • Display generation history and results
  • Manage credits, subscriptions, and payments
  • Detect fraud, abuse, security incidents, and policy violations
  • Respond to support requests
  • Send service, billing, and product communications
  • Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information only as needed with:

  • Service providers that help operate Omni Video, including hosting, storage, CDN, analytics, authentication, payment, email, and AI generation providers
  • Payment processors for subscriptions, invoices, taxes, fraud checks, and chargebacks
  • Legal authorities when required by law, court order, or valid legal process
  • Successors in a merger, acquisition, financing, restructuring, or sale of assets

Service providers are allowed to access information only as needed to perform services for us and are expected to protect it appropriately.

Data Retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and maintain business records.

Typical retention may include:

  • Account data while your account remains active
  • Billing records as required by tax, accounting, and payment rules
  • Generation history while your account remains active or until deleted where supported
  • Logs and analytics for a limited period for security and service improvement

You may request deletion of your account or personal data by contacting us at [email protected]. Some information may be retained where required by law or necessary for legitimate business purposes.

Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections, access controls, provider security controls, and monitoring.

No online service is completely secure. You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorized access.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information we hold about you
  • Correct inaccurate account information
  • Delete your account or certain personal data
  • Export or download your generated content where available
  • Object to or restrict certain processing
  • Opt out of marketing communications
  • Manage cookie preferences through your browser or account settings

To exercise these rights, contact us at [email protected].

Children's Privacy

Omni Video is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

Users under the age of majority in their location should use the service only with consent from a parent or legal guardian.

International Users

Omni Video may be operated using infrastructure and providers in different countries. By using the service, you understand that your information may be processed in countries that may have different data protection laws from your location.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we may update the date above, post a notice, or notify users by email or in-product message.

Your continued use of Omni Video after the updated policy becomes effective means you accept the revised policy.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Website: aiomnivideo.art

Last updated: May 21, 2026